Activities:
1. Service station HSEQ management
1) Analyses the HSE risks associated with his/her line of work.
2) Participates in the preparation of his/her entity’s emergency responses. Organizes drills. Participates in emergency responses.
3) Is familiar with the broad outline of Total’s HSE policy.
4) Participates indefining action plans to control risks (occurrence and impact).
5) Is familiar with the basic vocabulary (anomaly, near-accident, accident, high potential event (HiPo), severity, TRIR etc.).
6) Is able to take the appropriate action in the event of an emergency in his/her function (issuing alerts, using a fire extinguisher, evacuation etc.)
2. Service Management
1) Responsible for monthly service inspections at the gas station to improve service quality.
2) Develop an improvement plan based on the inspection results and work with the service station manager to strengthen employee training.
3. Sales Management
1) Responsible for sales management of service stations, promoting sales of oil products and convenience stores.
2) Regularly review and analyse sales performance, provide reasonable feedback to achieve sales targets.
3) Track the implementation of promotional activities at the service station, and promptly communicate with the dealer and relevant departments if any discrepancies are found with TotalEnergies's promotional framework policies.
4. Brand and VI management
1) Monthly inspection of the VI image standards of service stations, and timely communication with the dealer and relevant departments if any problems are found.
2) Timely communicate with relevant departments regarding the brand and VI image needs raised by the dealer.
5. Customer management
1) Assist the gas station in analysing the surrounding market environment.
2) Assist the service station in handling customer complaints and improve customer satisfaction.
6. Improve retail operation standards and strengthen the company's brand awareness.
7. Establish a good moral environment and create a harmonious atmosphere.


Qualifications:
1. College degree or above, majoring in Marketing or Business Administration.
2. More than 5 years of work experience in foreign-owned enterprises or joint ventures, and more than 3 years of experience in service station management.
3. Good communication and interpersonal skills, good analytical and judgment skills when facing customers and improving the market, and good team leadership skills.
4. Strong sense of responsibility, a rigorous attitude, a high sense of work ethics, and a strong entrepreneurial spirit and confidence.